The Proceed Software ERP Service Module gives you an integrated way to provide an online service solution for your customers. The Proceed Software Service Module lets you configure a "Service Portal" on your website so that customers can securely log into your website and view their complete service plan inside of Proceed Software.
Service Portal Customer Login: Customers can log into your website and see their complete service history. Your customers can view agreements, active service jobs, create new service jobs, make notes on service jobs and upload detailed information such as photographs, documents, etc, all right inside of Proceed Software!
Customer Collaboration: Customers can collaborate through this interface directly with technicians who have been assigned service jobs inside of Proceed Software.
Provide Service to Your Customers 24 X 7: Though your business might be closed for the evening, you can keep your company open 24 hours a day - 365 days a year with this Service Module. Customers can submit service jobs at any time.
Increase Customer Loyalty: Giving customers access to their information inside of Proceed Software helps them understand how your business works.
Allows Your to Expand Service to Larger Customers and Projects: Perfect for service providers of public buildings, Condo Associations and multi-location clients.
The Proceed Software Service Module is designed to provide you with an awesome Service Portal for your customers without any programming. The Proceed Software Service Module is designed to be used with the core Proceed software.